1. How long does the customized rose last?
The rose remains fresh for 5-6 days after delivery when cared for properly.
2. How is the rose kept fresh during shipping?
We use a liquid preservation technique that maintains the rose’s freshness throughout transit.
3. Will the name customization fade or smudge?
No, the engraving or printing on the rose is long-lasting and remains intact throughout its lifespan.
4. How should I care for the rose upon delivery?
Trim the stem at a 45-degree angle by 2 cm using sharp scissors.
Place the rose in a vase with clean water and flower food for longer life.
Remove the nutrient tube from the end of the stem before placing it in water.
5. Does the rose come with protective packaging
Yes, we provide a pull-out protective net to keep the petals safe during shipping.
6. Can I order the rose for a special occasion?
Absolutely! Our customized real red rose is perfect for anniversaries, birthdays, Valentine’s Day, and romantic surprises.
7. What if my rose gets damaged during delivery?
We take utmost care in packaging, but if you face any issues, contact us immediately for assistance.

Estimated Delivery 2 to 3 days

Return Policy-As our products are customized to your specifications, we do not accept returns. Please ensure all customization details are correct before placing your order.
Replacement Policy:
While rare, there is a slight chance that your order may get damaged in transit. If you receive a damaged item, please follow these steps:
Opening Video is a Must – Please record a video while opening the parcel and clearly show the item. if the product in parcel is damaged or broken. Then Provide us that video within 24 hours
Check for Damage – If the item is damaged in the video, we will replace it immediately.
Without an Opening Video – We regret that we will be unable to assist with any issue without an unboxing video.