How to place an order?
Step 1-Choose option you need a product with or without gift wrap. Step 2- Provide your no. For order updates. Step3-Enter the text Matter which you want to add. Step4-Upload the photo which you want to add. Step 5-Choose the quantity of product you need. Step 6-Click on buy now. once check again your order details. Step7- Click on proceed to checkout then create your account. Step 8-Provide your address detail and click on continue shopping Step 9- Choose the payment mode either COD or Prepaid Step 10-Confirm your order and you will get an order no.
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Note -If you face any issue at any point contact us on 7876005800. If you face any problem in uploading images then-
- First, finish all detail of your order on the website.
- you will get order no. there.
- After that send your photos on our Whatsapp no.7700043200 / or Gmail info@lovecraftgift.com along with your order No.
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Cash on delivery available ??
- Yes cod service is available
- Cod order takes 1 or 2 days extra in delivery than prepaid orders. because the COD order process is longer than prepaid.
- We suggest you make prepaid order if you want faster delivery. Also, courier companies deliver prepaid parcels faster than cod parcels.
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Replacement /Return/Refund policy
- There is a certain process of return and replacement policy.
- Make a video while opening the parcel. if you receive a broken product or have any issue regarding the product WhatsApp on 7700043200 within 24 hours of delivery. After video confirmation, we will send you a replacement without any charges.
- If an opening video of the parcel is not made we will be unable to provide a replacement.
- In case of a return, your refund will be processed within 3-4working days, if the order is on cash on delivery our customer's service team will contact you for a refund.
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