1. What are the best materials for personalized pens?
Stainless steel and high-quality plastic are durable and premium choices.
2. How long does the customization process take?
Most orders are processed within 5-7 business days, depending on bulk quantity.
3. Can I order different colors in bulk?
Yes! Love Craft Gifts offers a variety of color choices in bulk orders.
4. What kind of printing methods are used?
Laser engraving and UV printing are commonly used for customization.
5. Are personalized pens refillable?
No, we don’t offer pens come with refillable ink options.
6. What is the minimum order quantity for bulk purchases?
Minimum order quantity depends on the design and customization, usually starting from 50 pieces.

Estimated Delivery 5-7 Days

Return Policy-As our products are customized to your specifications, we do not accept returns. Please ensure all customization details are correct before placing your order.
Replacement Policy:
While rare, there is a slight chance that your order may get damaged in transit. If you receive a damaged item, please follow these steps:
Opening Video is a Must – Please record a video while opening the parcel and clearly show the item. if the product in parcel is damaged or broken. Then Provide us that video within 24 hours
Check for Damage – If the item is damaged in the video, we will replace it immediately.
Without an Opening Video – We regret that we will be unable to assist with any issue without an unboxing video.